Privacy policy

At Sugar Feather Farm, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through other channels.

Information We Collect:

We collect various types of information from our customers and website visitors, including:

Personal Information: This may include your name, email address, mailing address, phone number, and payment details when you place an order or create an account with us.

Transaction Information: We collect information related to your purchases, including product details, order history, and payment information.

Website Usage Information: We gather data on how you interact with our website, such as your browsing activity, pages visited, and preferences.

Communications: We may retain records of your correspondence with us, including emails, chat messages, and customer service inquiries.

How We Use Your Information:

We use the information we collect for various purposes, including:

Processing Orders: To fulfill your orders, process payments, and provide customer support related to your purchases.

Improving Our Services: To analyze website usage data and customer feedback, enabling us to enhance our products, services, and user experience.

Communication: To send you important updates, newsletters, promotions, and other relevant information about our products and services. You can opt out of these communications at any time.

Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including tax and accounting requirements.

Information Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers and business partners who assist us in operating our website, processing orders, and providing services to you. These third parties are obligated to maintain the confidentiality of your information and only use it for authorized purposes.

We may also disclose your information when required by law, to enforce our site policies, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights:

You have the right to access, update, or delete your personal information held by us. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date at the top of this policy will be revised accordingly.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@sugar-feather.com.

Last Updated: 2/20/24